Appeal Policies
- When the participant/learners disagree with evaluation or they feel they are assessed not fairly and results being certified as failed. He/She shall appeal against his/her results by using form (ESC-SOP-01 C).
- The Admin receive the request shall process and fees for re-assessment shall be collected from participant according to company policy and conditions
- The Director (Training & Development) shall identify and assign the independent assessor for fair evalatuion. The independent assessor shall possess knowledge, skill and experience and MOM approved trainer.
- The independent assessor shall give the results fairly that is approved by Managing Director. The out come of the result is final.
- This result shall be made known to learner/participant by Admin Officer and sign the form to close the issue.
Click Here for Request for appeal Form